1. Who we are

SoloDeck (“we”, “us”, “our”) is a business management platform built for Canadian freelancers and sole proprietors. Our registered business operates in Canada at 4 Baffin Crescent, Brampton, Ontario. You can reach us at hello@solodeck.ca.

2. Information we collect

We collect information you provide directly:

Account information: name, email address, and password (managed by our authentication provider)
Business profile: business name, address, phone, website, GST/HST number
Client data: names, email addresses, company names, and provinces you enter for your clients
Financial data: invoice amounts, expense receipts, and income figures you enter
Payment information: bank account details for payouts (collected and stored by Stripe — we never see raw banking credentials)
Usage data: pages visited, features used, and error logs (via our hosting provider)

3. How we use your information

To provide and operate the SoloDeck platform
To generate invoices, contracts, and tax worksheets on your behalf
To process payments through Stripe Connect
To send transactional emails (invoices to clients, payment notifications to you)
To calculate GST/HST, T2125, and other Canadian tax obligations
To improve our service and fix bugs
To communicate product updates (you may opt out at any time)

4. Who we share your data with

We share your data only with the following categories of third-party service providers, each bound by their own privacy commitments:

Authentication provider — manages account login and session security
Stripe — payment processing and connected account management (PCI-DSS Level 1 certified)
Cloud hosting & infrastructure — servers, edge network, and database storage
Transactional email provider — delivers invoices and notifications to your clients on your behalf
Anthropic — AI receipt scanning and document generation (receipt images and project briefs only; no financial totals or client PII transmitted beyond what you explicitly submit)

We do not sell your personal information to any third party.

5. Data storage and location

Your primary data is stored in the Canada Central (Montreal) region, keeping your financial records within Canadian borders. Authentication data is managed by our authentication provider on servers subject to US privacy law. Payment data is processed and stored by Stripe under PCI-DSS standards.

6. Data retention

We retain your data for as long as your account is active. Financial records (invoices, expenses) are never hard-deleted — they are archived to preserve audit trails required under Canadian tax law. If you close your account, we will anonymize your personal information within 90 days while retaining aggregated, non-identifiable records as required by law.

7. Your rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

Access the personal information we hold about you
Correct inaccurate information
Withdraw consent (subject to legal obligations)
File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, email us at hello@solodeck.ca.

8. Cookies

We use essential cookies only: session authentication and preference storage (dark mode). We do not use advertising or tracking cookies. No cookie consent banner is displayed because we do not engage in cookie-based tracking.

9. Security

All data is transmitted over HTTPS/TLS. Database connections use SSL. Passwords are never stored on our servers — authentication is managed by a dedicated identity provider. Payment credentials are handled exclusively by Stripe and never touch our servers. We apply rate limiting, audit logging, and ownership-scoped database queries on every request.

10. Changes to this policy

We may update this policy from time to time. Material changes will be communicated by email or in-app notice at least 14 days before taking effect. Continued use of SoloDeck after that date constitutes acceptance of the updated policy.

11. Contact

Questions or concerns about this policy? Contact us at hello@solodeck.ca.

Privacy Policy